2024–25 Annual Report

Our Impact: Report to the Community

Wominjeka
Welcome to SEMPHN’s 2024–25 Annual Report

Our achievements over the past 12 months are possible through partnerships with people, professionals and providers in constantly changing primary health care settings. Together, we can create opportunities for the people in south east Melbourne to live their healthiest lives.

About this report Our community and health needs

This year’s annual report showcases stories and initiatives centring on the priority areas set by the Australian Government for primary health networks: 

Mental health

  • Learn more about this priority area

    While rates of mental health conditions in south east Melbourne are lower than the Victorian average, there are still approximately 130,000 residents living with a mental health condition according to the 2021 Australian Bureau of Statistics Census, including depression or anxiety. 

    SEMPHN funds mental programs across the region to support residents with mild, moderate and severe mental health needs. Since 2016, more than 31,500 individuals have accessed these mental health programs. Two-thirds are female, showing women are more likely to seek treatment.

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Alcohol and other drugs

  • Learn more about this priority area

    Approximately 40,000 Victorians receive treatment for addiction to alcohol and other drugs (AOD) each year. AOD consumption can significantly impact not only the individual but also their family, social connections and the community.

    Alcohol consumption rates in south east Melbourne are consistent with Victorian rates and have remained steady, with higher risky drinking in the local government areas (LGAs) of Bayside, Port Phillip, Mornington Peninsula and Stonnington. 

    Port Phillip and Cardinia have the highest alcohol-related care episodes (at 268.3 and 195.6 per 100,000 residents, respectively), while Port Phillip and Greater Dandenong have the highest illicit drug-related care episodes (at 350 and 289 per 100,000 residents, respectively). 

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Aged care

  • Learn more about this priority area

    The 2021 Australian Bureau of Statistics Census reported that 1 in 6 residents in south east Melbourne was aged 65 years and older. The Mornington Peninsula local government area (LGA) had the largest population of people aged 65 years or over, followed by Bayside and Kingston. Cardinia had the smallest older population, yet this was still more than 1 in 10 people in the LGA. 

    Most older Australians have multiple chronic conditions, with 8 in 10 having at least one chronic condition, and 3 in 10 having 3 or more chronic conditions. This makes them more likely to use the healthcare system, accounting for 1 in 5 emergency department presentations nationally, and highlights the importance of SEMPHN supporting primary care where care is more affordable. 

    Older people who are culturally and linguistically diverse, identify as First Nations people, are LGBTIQA+, or are living with disability may face additional challenges of social and cultural isolation as well as structural barriers to accessing care.

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First Nations health

  • Learn more about this priority area

    The Bunurong and Wurundjeri peoples of the Kulin Nation are the Traditional Custodians of the lands, waters and skies of SEMPHN’s catchment. 

    The 2021 Australian Bureau of Statistics Census estimated that First Nations people make up 0.8% (n=12,114) of the region’s population.

    SEMPHN’s analysis of First Nations data, including information from the most recent 2021 Census, highlighted that across most south east Melbourne local government areas (LGAs), the rates of most chronic diseases in First Nations people were higher than the Victorian average. It also showed that mental health conditions were the most prevalent chronic condition among First Nations people across almost all LGAs in the region and across Victoria.

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Population health

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  • Learn more about this priority area

    According to the World Health Organization (2023), population health management is defined as a people-centred, data-driven and proactive approach to managing the health and wellbeing of a defined population, considering the differences within that population and their social determinants of health. 

    As part of our work to improve health outcomes for the south east Melbourne population, we provide evidence-based health insights to support the entire region. 

    Each year, we use more than 100 sources of population, health and service usage data to produce the SEMPHN Health Needs Assessment, a snapshot of the south east Melbourne community and its current and projected health needs. We use this to make evidence-informed decisions on how and where we invest our funds and resources, including in health promotion and prevention initiatives that help avoid or reduce the severity of ill health. 


    References

    World Health Organization (WHO) Regional Office for Europe (2023), Population health management in primary health care: a proactive approach to improve health and well-being, Primary health care policy paper series, WHO website, accessed 4 September 2025. 

Health workforce

  • Learn more about this priority area

    One of SEMPHN’s core functions is building capacity within south east Melbourne’s primary health care workforce. 

    To do this, we offer a variety education opportunities, both in-person and online, including training, digital resources, networking and coaching. We work closely with our providers to ensure these opportunities are focused on, and targeted to, the region’s needs. 

    In addition to improving local knowledge and service quality, our education encourages innovation and coordination across the health system by bringing the region’s primary health care professionals together. 

    This supports our efforts to create better outcomes and an improved experience for consumers, their carers and families, and the south east Melbourne community.

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Digital health

  • Learn more about this priority area

    Digital health describes technology used to treat patients or to analyse and report electronic health records. At SEMPHN, we plan, deliver and promote the adoption and meaningful use of digital health solutions in primary and aged care to improve health outcomes for people living in south east Melbourne. 

    We engage external stakeholders to ensure the use of technology in healthcare is both considered and suitable for the intended purpose, and offer general practices support and access to digital health services and software. 

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